BALTIMORE – November 1, 2019 – Warschawski, a full-service advertising, marketing, digital, public relations, branding, web design, VR/AR, videography and photography, creative and crisis communications agency, announced that Chief Operating Officer, Shana Harris will be speaking in an upcoming webinar titled “ Online Reputation Management: Managing Crisis Situations” on November 6, from 2-3 p.m. EST.
The webinar will be hosted by the American Bankers Association, representing banks of all sizes, and two million dedicated employees. The Association provides training, advocacy and expertise needed to help customers, communities and America thrive. Shana will be speaking alongside Shelly Loftin, Senior Vice President of Retail Banking, Lending and Payments at American Bankers Association.
The “Online Reputation Management: Managing Crisis Situations” webinar will explore the changing landscape of crisis communications, how to best prepare for a crisis and how to control it in a social-media centric world. Attendees will walk away with a framework for updating their current crisis communications plan and best practices for creating one.
“Not so long ago, word-of-mouth and media coverage used to be the common channels to communicate during a business crisis. With the explosion of digital technologies and social media as essential business communications channels, expectations have changed.” said Shana Harris, COO of Warschawski. “I am thrilled to speak alongside Shelly about crisis communications management and look forward to helping attendees better prepare for a crisis and learn actionable tactics that they can easily implement.”
In her role as COO, Shana oversees and manages the agency’s operations while playing an active role in account management, new business and HR. Shana has successfully delivered outstanding results for a broad scope of national and international clients and high-profile brands. A thought leader in the branding and marketing communications spaces, Shana is frequently sought out for comment and her expertise, often quoted by the regional and national media on PR/Crisis Communications and branding issues, and is regularly invited to speak at regional, national and international conferences.
ABOUT WARSCHAWSKI (www.warschawski.com)
Warschawski is a national, fully integrated agency and a Google Certified Agency Partner that offers the following services under one roof: Advertising, Digital, PR, Branding, Marketing Creative Design, Web Design/Development, Social Media, VR/AR, Videography and Photography, and Crisis Communications. Warschawski delivers the experience and expertise of a large firm coupled with the personalized attention and care of a boutique agency. Warschawski was named the 2017 “U.S. Small Agency of the Year.” This is the sixth time the agency has won top honors in its 21 years of existence. For ten consecutive years, it also has been ranked as one of the top 30 “Best Agencies to Work For” in the U.S. The company, whose clients include Fortune 500 and Inc. 500 companies, has won more than 200 awards for its marketing communications work in 15 years. Warschawski was founded in 1996 and has offices in New York, Washington D.C. and Baltimore.